At FrenchieGlobe, we understand that shipping can be a major concern when shopping online. That’s why we offer FREE WORLDWIDE SHIPPING on all orders, with no minimum purchase required.

Our team works hard to get your order shipped out from one of our many domestic and international warehouses as quickly as possible, so you can start enjoying your purchase.

While shipments usually arrive within 7-15 business days, delivery times may vary depending on your location.

For instance, it typically takes 7-15 business days for orders to arrive in the United States, Canada, and Australia. 

The United Kingdom and European Union countries can expect their orders within 6-15 business days. For the rest of the world, delivery times range from 10-35 business days.

Please note that these estimates do not include our 1-5 day processing time.

However, our team has taken every measure possible to ensure the fastest delivery, and we thank you for your understanding in any unforeseen circumstances.

Shop with confidence at FrenchieGlobe Store, knowing that we prioritize your satisfaction every step of the way.

We know you’re excited about your order, so let’s discuss the process. When you order at FrenchieGlobe, we start working on it immediately.

When Will My Order Be Processed? 

Typically, it takes 1-5 business days for us to pack your items, print the shipping labels, and pick up your shipment from the courier service. Don’t forget to add the processing time to your shipping estimate.

How Can I Track My Order After I Receive a Dispatch Email? 

You will receive your tracking number post 1-3 business days from the day you place your order.

Sometimes, you may see a status of Unavailable/Pre-Shipment or something similar, but there’s no need to worry, as this is normal. Check the tracking daily, as it will update each time it moves to a new location.

If you have a multi-item order, don’t be surprised to receive packages from different international warehouses.

Why Is My Order Being Shipped In Different Packages?

If you’ve ordered multiple items, they may be shipped from different international warehouses based on which warehouse has them available quickly.

We have fulfillment centers in the United States, Canada, Europe, and China to ensure speedy delivery. 

In addition, if an item is popular and on backorder, we may ship your items at different times and in other packages to prevent any delays and get your order to you as quickly as possible!

What if Your Order Gets Stuck Or Lost In The Mail?

Rest assured that our orders come with insured shipping and handling – we have your back. 

While we can’t control the postal service, we’ll do everything possible to make things right. If your package gets stuck at customs or lost during delivery, we’ll send you a new package with quicker shipping and full tracking. 

Just take a look at our refund and return policy for more information.

Worried About Customs And Taxes?

We know it can be confusing. The prices displayed on our site are tax-free in USD, but depending on your location, you may be charged for import taxes, duties, and related customs fees. 

Your local customs office determines these charges and taxes, and you are responsible for paying them.

Unfortunately, we can’t be responsible for delays caused by customs, but if you have any questions about charges, feel free to contact your local customs office for more details.

Still, have questions? Don’t hesitate to reach out to us! We’re always happy to help and answer any questions you may have.

Contact us at FrenchieGlobe, and we’ll reply soon. – [email protected]